Client Letters/Comments

I recently had the pleasure of working with Cindy to sell my father’s house.  Selling a house can be a daunting process.  However, Cindy immediately felt like “one of the family” in guiding us through the various decisions we had to make as well as encouraging us to do some things that made the house even more attractive.  Cindy was consistently in contact with us throughout the entire process from the initial listing to the ultimate sale so we never were left wondering what was going on.  Cindy was a consummate professional in every way we could have hoped and I would encourage anyone considering buying or selling a home to contact Cindy immediately if they are interested in dealing with one of the very best real estate professionals out in the market today!                                                                                                          ~ William Kendall

 

I just wanted to thank you so much for the distinct pleasure of having you represent me during the sale of my home.  As you know I did have it listed with another agency before I cane to you and the difference was like night and day, not to mention my home sold in less than 10 days when I listed it with your agency as opposed to 6 months and hardly no activity with the previous agency.  Your professionalism was unmatched and I was very impressed with your diligence as an agent.  You called me every day with updates and you gave me superb advice on what price to list my home which allowed it to sell very quickly.  I am glad you were at the closing with me as you did catch a few mistakes which put more money into my pocket and that’s always a good thing.  It was a blessing that I checked your website and found you.  I very  highly recommend you as first choice for anyone looking for a top quality agent.  You are a great negotiator and you are unmatched for sure as far as I am concerned.  Thanks again.                                                                     ~  Anthony Vaccaro

 

Cindy Hovan is an excellent agent who makes you feel as if you are always her top priority.  Her friendly and genuine personality made the monumental task of house hunting for our first home so much less stressful than we had anticipated.  Cindy always told us she wanted to make sure we found the right place for us to call home, and I believe that is what makes Cindy such a great agent to work with.  She doesn’t just want to find you a house; she wants to find you a home.                                                                                                                                                                ~ Michael Rossi

 

Cindy was really great to work with.  She was extremely patient throughout the process and was willing to go above and beyond to get my property sold.  Not only did she canvas my local area to tell me the value of my property, but she made recommendations on some small things I could change that would help my property show better.  She advertised, held open houses and made sure other brokers in the area were aware of and bringing people to see my property.  When it came time to sell, she made good recommendations on how we should negotiate and I'm sure her recommendations put thousands of extra $$$$ in my pocket.  Her professional demeanor was very refreshing and I would recommend her services to anyone trying to sell a property.                                                                                                        ~ Troy Cullen

 

Our home was perfect for us.  We painstakingly and lovingly renovated every single inch of our home.  The thought of selling something that had become such a labor of love was quite daunting and unfortunately, necessary.  We were very cautious of who we would trust to sell "our baby".  We want to thank you for making selling our home such an easy process.  Your knowledge of the market really showed when we interviewed (interrogated) you.  After interviewing top performing agents from three different agencies, we felt you were the most dedicated to our cause.  We chose you because you were willing to tell us the good and the bad about our property; you were honest with what you thought the market would bear on selling price, and you were the most professional in your presentation.  We were happy with having offers in three days and closing in 1 1/2 month from listing . . . wow!  We are pleased with what we have experienced with you as our agent.  Your judgment was correct on where the offers would come in.  You have delivered on each promise you made.  It is easy to see just how much you love what you do because you really take pride in the details of your profession.  Thank you again for making selling our home a good experience.                                                 ~  Melissa Davis

 

Thank you so much for all you have done for us during this process.  The contrast between you and our previous agent could not have been greater!  Despite all of the unexpected things that cropped up, we never felt like we were on our own.  Since it was the first time we had sold a house, that was essential.  Thanks again!                                  ~  Chip Smith

 

Wow . . . this is exactly why we trust you . . . good, clear explanations!  Ruth was right.  Thanks again.         ~  Jim Ostrosky

 

I want to tell you how grateful I am for all your hard work and dedication.  This is the second home sale that you have handled for me, and as I expected it went without a flaw.  You make it look easy . . . in my book you are a brilliant agent, and I thank you.                                                                                                                                            ~  Anamaria Logue

 

Ray read your well-worded letter to me.  Thank you for restating exactly what we wanted.  I would like to thank you very much for your kindness and professionalism during this time.  You are excellent at your work and I hope you find satisfaction.  We will definitely be calling upon you to assist us with our home hunting and will gladly refer you to any of our friends when buying or selling a home.  Thank you once again.                                                         ~  Ray and Vinicia Conway

 

We would like to thank you for all of your hard work in getting our home sold.  You really went out of your way to ease our concerns and get the job done!  The talking house was a great idea, and very effective.  People stop every day and we can hear them listening to it.  We know our house was a hard sell, and you really pulled some tricks out of your hat to bring prospective home buyers in.  We will definitely be passing your name on to our friends who may need your services!                                                                                                                                               ~  George and Tara Lang

 

Thank you for the time and effort you exerted during my house buying process.  I know at times it was frustrating, but you remained calm and cool until the end and made it a success.  Your hard work and perseverance was greatly appreciated.  Thank you for all you have done.  You're the best!                                                                                           ~  Brad Christie

 

We were very pleased with your services and would definitely recommend you to anyone we know selling a home.  You made the experience very smooth for us and certainly answered all of our questions promptly and knowledgeably.  You were (are) very professional and we appreciate it.                                                                           ~  Jeff and Doreen Jackson

 

You are truly an expert in your field.  Your patience and understanding of our situation while we were searching for the perfect home to start our new combined family was very genuine.  You really cared about our needs and wants and not just selling us a home.  Thank you for helping us find our dream home!                                             ~  Robin and Frank Myers

 

You have handled three real estate transactions for us.  While all brought their share of challenges from home exterior brick walls collapsing prior to the closing to difficult investment property negotiations, your professionalism, commitment to providing superior client care and effective negotiating enabled all three transactions to close with our complete satisfaction . . . thank you!                                                                                                                   ~ Diane and John Ward

 

The attention to detail Cindy gives to both buyers and sellers is second to none.  Cindy gives 100% to making the transaction go smoothly for everyone.  Cindy is a professional with a huge heart . . . and that combination is rare in this business.                                                                                                                                                             ~  Janet Duffy

 

We have known Cindy for years. She and my husband Chris worked together at Mellon Bank before she became an agent for Northwood Realty. We always knew we would hire Cindy long before we decided to buy our house. Right from the start, she always kept in close contact with us and sent us literature constantly. She always kept us on her mailing list and well informed of housing opportunities even though she knew we would not be buying for several years. That impressed us!

Well, the time finally came. Cindy came to our home on a Sunday in January of this year and spent hours with us discussing our buying and selling options. Even though we only had a townhouse to sell, (certainly not a high commission deal), she was always very diligent and worked very hard to sell that house. She had color flyers printed, a sign, and internet listings almost immediately. We showed our house no less that 2-3 times a day for 3 weeks before 2 offers came in on the same day! We sold our townhouse for the ASKING price! I might add that the selling price was significantly higher than what I paid 5 years early so we actually made a profit.  When it came to finding our dream home, Cindy knew this would not be an easy task.  My husband and I are both picky people, and we had very specific things we were looking for.  Unbelievably, we found our home in only 3 weeks!  Cindy gave us 30-40 listings, helped us weed out the ones that would not work for us and showed us about 10 homes.  We went back 3 times to the home we fell in love with an on the day of the 3rd time, she came back to our house at 10:00 p.m. to write up our offer.  In only 2 1/2 months, we sold, bought, and moved in . . . with little or no problems, I might add.  

The best thing about working with Cindy is her dedication to her clients. She was always there for us and she took care of every detail, no matter how small. Plus she put up with us, not easy I'm sure. We loved working with her and anyone else would too!                                                                                                                                        ~  Chris and Jennifer Mager

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Specializing in Pittsburgh's North Hills Communities Including: Pittsburgh, Pine, Richland, Gibsonia, Wexford, Hampton,
Allison Park, Shaler, Glenshaw, Fox Chapel, Aspinwall, Indiana, O'Hara, West Deer, McCandless, Ross, Cranberry,
West View,  Franklin Park, Ohio, Marshall, Bradfordwoods,  Mars, Middlesex, Adams, Forward, Penn, Valencia, Frazer.

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Coldwell Banker  :  Hampton Office  :  4960 Route 8  :  Allison Park, PA  15101